Refund policy

All Sales Are Final

Due to the collectible and tamper-sensitive nature of Pokémon cards and other trading card products, all sales are final. We do not accept returns or exchanges for opened items, change of mind, or buyer’s remorse.

No Returns or Refunds

Once an order has been placed and payment has been processed, we do not offer returns, exchanges, or refunds, except as required by applicable U.S. consumer protection laws.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with clear photos of:

• The item(s)

• The original packaging

• The shipping label

If the claim is approved, we will provide a replacement or refund, depending on availability.

Shipping Damage Disclaimer

Minor imperfections to packaging (such as slight bends to sleeves or boxes) that do not affect the cards themselves are not considered damage.

Consumer Rights Notice

This policy does not limit any rights you may have under applicable federal or state consumer protection laws.

Questions

If you have any questions regarding this policy, please contact us before placing an order.

Last updated: February 2, 2026